Using TRIZ Systematic Innovation Methods for Redesign Services in Small and Medium Enterprises
نویسندگان
چکیده
SmallandMediumEnterprises(SMEs)inservicesectortakethelionshareofthemarketcompared toothersectorssuchasagricultureandmanufacturing.TheincreasingnumberofSMEsintheservice sectorbroughtthecompetitioninthemarkettoitspeak,whichforcedSMEstoinvestinimproving theirservices.However,solvingserviceproblemsrequiresmoreresourcessuchasskilledlaboror researchanddevelopmentfundsthatmightbelimitedformanySMEs.Inthispaper,wereviewthe systematicinnovationmethods,TRIZ,forredesignservicesinSmallandMediumEnterprises. KEywoRdS Service Redesign, Small and Medium-Sized enterprise, SMEs, Systematic Innovation
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ورودعنوان ژورنال:
- IJISSS
دوره 9 شماره
صفحات -
تاریخ انتشار 2017